Shipping Policy

Effective Date: July 2026

Thank you for shopping with Hamar Arjunda. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

  • Orders are processed after successful payment confirmation.
  • Orders are usually processed within 1–3 business days.
  • Orders are not processed on Sundays or public holidays.

If there is any delay due to high order volume or unforeseen circumstances, customers will be informed as soon as possible.

2. Delivery Areas

We currently deliver products across selected locations in India.

Delivery availability may vary depending on the customer’s location and courier service coverage.

3. Shipping Charges

Shipping charges are calculated during checkout.

If store offers a fixed shipping charge, the applicable shipping fee will be displayed before payment.

Any promotional free shipping offers will be clearly mentioned on the website.

4. Estimated Delivery Time

Estimated delivery times are:

  • Local Deliveries: 2–5 Business Days
  • Within Chhattisgarh: 3–6 Business Days
  • Other States: 4–10 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other factors beyond our control.

5. Order Tracking

Once your order has been shipped, you may receive shipment details or a tracking number (if available) via email, SMS, or WhatsApp.

Customers can use the tracking information to monitor the status of their shipment.

6. Delivery Attempts

Courier partners generally make one or more delivery attempts.

If delivery cannot be completed because of an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Hamar Arjunda is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact information.

8. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit:

  • Contact us within 48 hours of delivery or the expected delivery date.
  • Provide your order number along with photographs of the damaged package or product (if applicable).

We will investigate the issue and provide an appropriate resolution.

9. Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • Natural disasters
  • Extreme weather
  • Public holidays
  • Courier service disruptions
  • Government restrictions
  • Other unforeseen circumstances

We appreciate your patience in such situations.

10. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

The latest version will always be available on this page.